Guides

Need help and unsure of where to start? Get started here! These guides will help educate and direct you on all things Relay.

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11 articles in this collection
Written by Sean Rivers, Christopher Morris, Paul Humphreys and 2 others

How to Set up and Use Cross Account Communication

Learn how to invite Relays and app users from other accounts to communicate with individuals on your account.

Written by Christopher Hopkins
Updated over a week ago

Getting Started

Parent's Guide to Relay

Let us piece together how Relay features meet your family's needs to get connected

Written by Christopher Morris
Updated over a week ago

Send My First Message

We will walk you through sending your first message from your Relay device and the Relay app.

Written by Keely Mullins
Updated over a week ago

GPS tracking and Geofencing

Enabling features, setting up a Geofence, viewing location history

Written by Keely Mullins
Updated over a week ago

SOS Emergency Alerts and 911 Escalations

Enabling, sending, receiving, and resolving SOS alerts

Written by Christopher Hopkins
Updated over a week ago

Additional Features and Channels

Ring My Relay, Checking the Time & Weather, Music, Translate, Daily Joke, and more

Written by Keely Mullins
Updated over a week ago

Chat Guide - How to Talk to Different People

A brief overview of our features for communicating and how to use them!

Written by Christopher Hopkins
Updated over a week ago

Overview of Buttons and LED Lights

Let's take a look at what each button does and what the LED lights mean

Written by Sean Rivers
Updated over a week ago

Navigating the Relay App

Overview of functionality and features within the Relay App

Written by Paul Humphreys
Updated over a week ago

In-Box Start Guide

Included in Relay boxes: An overview of Chats, Channels, Features, Relay Assistant, the Relay App, and the Relay Device

Written by Keely Mullins
Updated over a week ago

What Do All of the Relay LED Lights Mean?

Seeing different colored ring on your Relay? Flashing green light? Find out what they mean here.

Written by Paul Humphreys
Updated over a week ago