Q: How much does the Relay and service cost?

A: The Relay is $49.99 and service is $9.99 per active Relay per month! 

Q: Do the Relays I order have to be used on my account? 

A: Not at all! The Relays can be activated on separate/different accounts.

Q: Can I modify my Relay order?

A: No. Unfortunately, once the order is placed and then fulfilled, the order is unable to be changed, even by support. 

Q: When I place my order, will the Relay be shipped out the same day?

A: Yes, typically orders placed before 4:30pm EST will be shipped out the same day (barring weekends and holidays) 

Q: How do I contact Fedex?

A: In order to reach FedEx, please call by dialing 1-800-463-3339 then press zero for the operator.

Q: Where can I buy a Relay?

A: You can buy a Relay on Relaygo.com/families or check us out on Target.com (or in store) and Amazon.com ! Might be helpful to type "Relay Go" in the search field. 

Q. Can I use PayPal to buy a Relay

A: We do not accept PayPal as a payment method or service or to make purchases using our website, however you may be able to use PayPal through some of our retailers: Amazon.com or Target.com.

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