Note: This can only bed performed on Relays that are on Sprint's network.  

Steps

  1. Open the Relay app
  2. Under the Direct Chat list, tap on the Relay device
  3. Tap on the Settings tab at the top of the screen 
  4. Tap Cell Network
  5. Tap the toggle to the right of 4G LTE
    (Green indicates the setting is On, and grey indicates that the setting is Off)

Additional Notes

  • When enabled, the Relay can connect to 4G LTE networks
  • Disabling this setting can allow for stronger cellular connections
Did this answer your question?