Each SIM card is internationally identified by its integrated circuit card identifier (ICCID). ICCIDs are stored in the SIM cards and are also printed on the back of the SIM card itself. The number is up to 22 digits long!
From the SIM card
Power off your Relay
Insert a small paper clip into the hole on the side of your Relay to eject the SIM card tray
(Note: the SIM card tray is on the side of the Relay near the headset jack port, opposite of the Power and Volume buttons)Pull the SIM card tray out
Remove the SIM card from the tray
Provide the numbers from the top and bottom rows on the SIM card in your Help Ticket
Insert the tray back into your Relay ensuring to place it back on the tray with the gold contacts facing up
Power on your Relay
From the Relay app
Note: Only Account Owners or Admins are able to access this information from the app
Open the Relay app
Tap on Devices
Tap on the Relay in question
On the next screen, scroll down and select About Device
The ICCID number will be listed next to ICCID
Please note the tray is fragile.