Orders are shipped on business days (Monday-Friday, except for holidays) for all shipping methods.

If your order is placed after 3:00pm ET on the business day prior to a holiday or weekend, your order will ship on the business day following the holiday or weekend.

Observed Holidays

  • New Year's Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day 
  • Day after Thanksgiving 
  • Christmas Eve 
  • Christmas Day

Example

  • If you place an order at 8pm ET on a typical Friday, your order will ship the following Monday

Thanksgiving 

Our fulfillment center will be operating on a modified schedule with reduced capacity from 11/26 through 11/29 in observance of Thanksgiving. Orders placed after 3:00 p.m. ET on Wednesday, 11/25 may not be shipped until Monday, 11/30. Actual delivery time will be determined by your choice of shipping method.

Christmas 

Due to an expected increase in shipments for our carriers this holiday season, one should account for potential delays in delivery times and choose their shipping method with a day or two buffer in mind to ensure timely delivery. We've provided a guideline below, however, it should not be taken as a guarantee for time of delivery as there may be delays by the carrier that Relay is unable to influence.

Our fulfillment center will be closed from 12/24 through 12/27 in observance of Christmas. Orders placed after 3:00 p.m. ET on Wednesday, 12/23 will be shipped on Monday, 12/28. Actual delivery time will be determined by your choice of shipping method.

Receive your order by Dec 24th with FedEx Express Saver if you order before 3pm ET on Dec 13th.

Receive your order by Dec 24th with FedEx 2Day Shipping if you order before 3pm ET on Dec 18th

Receive your order by Dec 24th with Standard Overnight Shipping if you order before 3pm ET on Dec 21st

Orders after 3pm ET on 12/23 will have their order ship out starting 12/28

NEW YEAR

Timing: 12/29 12:01 am ET - 1/4/21 11:59pm ET

Important Shipping Information

Our fulfillment center will be closed from 12/31 through 01/04 in observance of New Year’s. Orders placed after 3:00 p.m. ET on Wednesday, 12/30 will be shipped on Tuesday, 01/05. Actual delivery time will be determined by your choice of shipping method.

Did this answer your question?