Steps:

  1. Ensure that the phone's Media Volume is set relatively high as the audio messages from the Relay(s) may be to low to hear on your phone.
  2.  Ensure that you are on the same channel as the Relay(s). Exception being when a message is spoken on the Relay channel which in that case you should automatically be switched to the Relay channel if the app is open at that time or you tap on the channel notification.
  3. Ensure that the Relay has a connection to the network, otherwise the message will never make it to the app (or other Relays).
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