Since Relay uses both cell coverage and a WiFi connection, it can help assist with activation if you do not currently have a strong data connection.
- Power Relay 'ON' - ensuring you are inside a WiFi covered area.
- Open the Relay app on your device.
- Tap the 'Menu icon' (three horizontal lines in the upper left corner of screen).
- Scroll down to 'Settings'.
- Under 'Settings', tap on '+ Activate a Relay'.
- Tap on 'Next' after reading Activation STEP 1,
- On Activation STEP 2, underneath Get Activation Code, locate and tap on 'ACTIVATE OVER WIFI'.
- Select a 'Relay Device' to activate.
- Tap on the available 'WiFi network' you wish to connect to.
- WiFi networks that require acceptance of 'Terms and Conditions' are NOT available for use.
- If you run into any issues with the connection, please proceed back and make sure the Relay has not only saved the network but connected.